Support Center
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Phone Support
1-800-HORIZON (1-800-467-4966)
Available Mon-Fri, 8 AM - 8 PM EST
Email Support
support@horizonfinancial.com
Response within 24 hours
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Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking on the "Forgot Password" link on the login page. You will receive an email with instructions to create a new password.
How can I update my contact information?
You can update your contact information in the Profile section. Log in to your account, click on your username in the top right, select "Profile", and edit your information.
What should I do if I notice an unauthorized transaction?
If you notice an unauthorized transaction, please contact our Support team immediately by phone at 1-800-HORIZON or by email at support@horizonfinancial.com.
How do I set up automatic payments?
To set up automatic payments, navigate to the Accounts section, select the account you want to pay from, and click on "Set up Automatic Payments" under the account options.
How secure is my financial data?
We employ industry-leading security measures including encryption, multi-factor authentication, and continuous monitoring to keep your financial data secure.